Holiday opening hours message examples
List each affected date with its opening and closing time, then say when regular hours resume. Separate visiting hours from order and pickup deadlines so customers can plan the right action.
Treat the holiday as a short schedule
A holiday notice often covers more than one changed day. ‘Holiday hours this weekend’ can hide a closed Monday or an earlier Saturday pickup cutoff. Write a dated list before drafting the announcement, and check it with whoever is staffing the business.
Include the location when different branches have different hours. If orders close before the shop closes, show those as separate facts. On Google Business Profile, use special hours for short changes and consult Google's current instructions rather than leaving regular hours visibly wrong.
Before you send
- Confirm every affected calendar date and its exact hours.
- Check order deadlines, collection windows, and services available on each day.
- State the date regular hours resume and name the affected location.
- Update your door, website, public hours, and subscriber message consistently.
Message examples to adapt
These are original examples. Replace bracketed details and check every promise before using them.
Several holiday dates
Subject: [Business] holiday hours: [date range]
Our [location] holiday hours are: [date]: [hours]; [date]: closed; [date]: [hours]. Regular hours resume [date]. Orders for [holiday item] close [deadline]; collection is [window]. Questions about an existing order? Contact [details].
One changed day
Subject: [Business] opens [hours] on [holiday date]
On [date], [Business] at [location] will open [time]–[time]. [Service] will be unavailable that day. We return to our regular schedule on [date]. Please arrange holiday collections by [confirmed cutoff].
Remove expired notices after the holiday
Send the notice early enough for orders and travel plans, then repeat only if a useful deadline is approaching or details change. A reminder should name the same dates and give a concrete next step.
Afterward, remove old window signs and check public hours again. A holiday notice left at the entrance can confuse someone who never received the original announcement.
Common questions
Should I write ‘normal hours otherwise’?
Yes, if that is accurate, but also give the date regular hours resume. That makes the notice useful when read later.
Does sending this update change my Google hours?
No. Update public profiles separately; a subscriber broadcast does not change Google Business Profile.
Further reading
Put this into practice
Send holiday schedules to customers who chose shop notices, while keeping your public opening hours current.
KeepMPosted collects subscribers through a QR signup page and sends updates by email or Telegram using prepaid credits. Customers can choose the message types you offer. You write and send each update; SMS and scheduled sending are not available.