Announce a local delivery day change
Name the delivery area and the old and new service days, with an effective date. Explain new order cutoffs and privately confirm the handling of orders already accepted.
Match the schedule change to the affected area
A local business may deliver different areas on different days. ‘Delivery moves to Friday’ is incomplete if only one route changes. Name the area in terms customers recognize and link to the current service information.
Check the order cutoff and fulfillment commitments before announcing the new round. Existing orders may need a specific agreed date rather than the new general pattern. Avoid promising an exact arrival time unless your delivery process can provide it.
Before you send
- Confirm the affected area, route, old day, and new day.
- State the first date using the replacement schedule.
- Verify any changed order cutoff, fee, or service eligibility.
- Contact existing accepted orders privately about their own delivery plan.
Message examples to adapt
These are original examples. Replace bracketed details and check every promise before using them.
Regular route change
Subject: [Area] delivery moves to [day] from [date]
From [effective date], [Business] deliveries in [area] move from [old day] to [new day]. Orders for that round close [deadline] through [route]. Current service coverage and terms: [link]. Existing accepted orders follow their own confirmed date; questions go to [contact].
One delivery round delayed
Subject: [Business] [area, date] delivery round changes
The [area] round planned for [old date] will run on [new date], under [confirmed arrangement]. We are contacting affected orders through [private route]. Other rounds are [verified status]. Please use [contact] for your order's specific next step.
Update the order cutoff where people buy
Change checkout, service pages, and staff instructions before the new round begins. A subscriber announcement cannot prevent an old cutoff from accepting an order for the wrong day.
If area interests differ, offer customer-selected delivery-news topics. Do not describe topics as automatic address detection or proof that someone qualifies for delivery.
Common questions
Does KeepMPosted route deliveries?
No. It sends an announcement; coverage checks, driver routes, and delivery orders remain in your delivery process.
Can I send only to residents of an area?
You can send to a clear area topic customers chose. That preference is not a verified address or delivery eligibility check.
Put this into practice
Use chosen local-service topics for general delivery changes and order records for exact affected-customer contact.
KeepMPosted collects subscribers through a QR signup page and sends updates by email or Telegram using prepaid credits. Customers can choose the message types you offer. You write and send each update; SMS and scheduled sending are not available.